AWARD-WINNING NATIONAL PROVIDER OF EMERGENCY RESPONSE, PROPERTY RECONSTRUCTION AND RENOVATION SERVICES

Response Team 1 is an award-winning national leader in emergency response, property reconstruction and renovation industries serving thousands of residential, commercial and multi-family customers from our 25 locations across 17 U.S. states. Why Response Team 1?

Experience

We have provided emergency response, reconstruction for property damage of all types, property restoration and many other services to residential, commercial and multifamily customer for decades.

Innovation

We are leaders in the application of state of the art property restoration equipment and techniques.

Commitment to Excellence

We strive to exceed customer expectations and have received dozens of industry awards for excellence in customer service.

Communication

We communicate proactively to eliminate surprises and minimize the inconvenience of property restoration until you’re back to normal.

Ownership

We are not a franchise. Each branch is managed by industry experts with unequivocal access to expertise and equipment across the country.

Insurance Expertise

We have successfully completed tens of thousands of projects backed by an insurance claim and we can help you through every stage of your claim process.

RESIDENTIAL

  • 24/7/365 emergency response (water, fire, storm, wind and more)
  • Property reconstruction
  • Mold, asbestos remediation and other difficult clean-up problems
  • Full service property renovation (kitchen, bath, basement, additions, whole-house)

COMMERCIAL

  • 24/7/365 emergency response (water, fire, storm, wind and more)
  • Property reconstruction
  • Mold, asbestos remediation, and other difficult clean-up problems
  • Large-loss capabilities

MULTIFAMILY

  • 24/7/365 emergency response (water, fire, storm, wind and more)
  • Rental unit reconstruction & renovation
  • Carpet cleaning and repair
  • Mold, asbestos remediation, and other difficult clean-up problems
  • Large-loss capabilities
  • Bathtub refinishing
  • Duct cleaning

Response Team 1 Culture

What We Value – What We Believe

  • DO WHAT’S RIGHT. ALWAYS.
    • Honesty and integrity in all that we do
    • Commitment to legal and regulatory compliance
    • Commitment to a safe work environment for employees, sub-contractors and customers
    • Fair and objective dispute resolution and always act with respect and professionalism
  • URGENCY
    • Value speed in our response time to every customer event, to each other and to our stakeholders
  • OWNERSHIP
    • Take ownership for positive customer outcomes that meet or exceed expectations for customer service and earn a reasonable return for our effort and investment
  • ATTRACT THE BEST PEOPLE IN OUR INDUSTRY
    • Attract the best people and create an environment that promotes a long term commitment
  • ENJOY OUR WORK
    • Take pride in helping people get back to normal and protecting or improving the value of their property
    • Enjoy the process and celebrate positive outcomes!
  • RIA Member