Water Emergency?

What We Do

Water Damage Cleanup and Restoration Experts

The Response Team 1
Six Step Process


Emergency Response


A trained technician will be on the way
to your location within
minutes of your call.


Stop the Water
Inspect the Damage


Our technician will stop the water
at its source and inspect the
damage to your property.


How dirty is the water?
What damage to walls, floors, and other
parts of your property?

Secure Furniture & Belongings


We will move belongings to a dry place.
If the damage is extensive,
we will carefully pack and inventory
the items for safe-keeping until
your property is restored.

Dry Out


We will station fans and
dehumidification equipment
to dry the structure.


We use state-of-the-art moisture
monitors to ensure your property is dry.



After ensuring your property is dry,
we will work with
you to completely
it and return your belongings
so you can get back to normal.

Insurance Claim Support


We have helped thousands
of customers navigate the
insurance claim
process for water damage


Let us help you!

Mold Remediation

Mold and mildew are serious problems that are often associated with water damage projects.  Mold can become a serious health hazard and may seriously damage the structure of your property.  Response Team 1 will make the elimination of mold a priority in the project to clean-up and repair the water damage to your property.

Even if you haven’t experienced a significant water damage event, Response Team 1 is on call 24/7 to perform a mold inspection and to provide you with a proposal for the remediation of any mold that is identified.


We are local experts in water damage cleanup and restoration. We have over twenty years of experience.  
Our customers trust us.  We’ll file your insurance claim. 

We are not a franchise organization or lead aggregator – we own our facilities, trucks, and employ our own people. You can count on excellent service from people who have been screened carefully and trained intensively.

We want to delight you with our attention to detail and high-quality service.  

We’ll get you back to normal in no time.

professional property restoration
community wide disaster services
flood damage restoration & cleaning service 

Local Branches

Local people and equipment.

abatement services

On Site Fast

On our way as soon as you call.

professional property restoration


Bonded & Insured.

property restoration & renovation


20+ Years of Experience.

reconstruction services 

We File Insurance

We know the drill.

commercial and home restoration

Back to Normal

Restore your daily life.

What our awesome customers say:

“The work that was done was excellent and the end result was very satisfactory. Neil was a pleasure to work with and kept me informed and updated with all the work as it progressed. He did an excellent job managing the project and my tenants could not have been happier with the completed work."
C. Norman – Charlotte, NC
“This experience has been nothing less than wonderful. Jim was a perfect gentleman and very professional. Thank you for this amazing experience”
T. Henderson – Fort Mill, SC
“Having been a project manager in a Fortune 100 corporation I rate Response Team 1's performance as exemplary.”
R. Zirkle – Sanford, NC
“Doug has been extraordinary, professional and was absolute joy to work with and overseeing everything.”
P. McCroskey- Goldsboro, NC
“Response Team 1 has been wonderful! I could not imagine going through all this without Justin Walker handling all the details for us. He is knowledgeable & very personable. He always had our best interests at heart, I recommend him and the crews at Response Team 1 highly.”
D. Butts, Raleigh, NC
“Doug was a great project manager who addressed all of my concerns in a timely fashion. He is a very professional manager. I am completely satisfied with Response Team 1 and I would refer any customer to them. They were able to work around my schedule and were mindful of the noise level around my newborn! Response Team 1 is awesome!”
K. Lassiter – Charlotte, NC

Response Team 1 provides all restoration services from emergency board up through the reconstruction of entire properties.

mold remediation

Response Team 1 provides all restoration services from emergency board up through the reconstruction of entire properties.